Job: Information Management Officer

1.20.17 –  Information Management Officer
The Bank for International Settlements (BIS), Basel, Switzerland


The Bank for International Settlements (BIS) is an international organisation promoting global monetary and financial stability and serves as a bank for central banks. The BIS’s head office is located in Basel, Switzerland, with representative offices in Hong Kong SAR and Mexico City. We recruit globally, regardless of nationality, and offer competitive employment packages.

We are looking for an Information Management Officer to join our Records & Archives team. The selected candidate will share responsibility for centralised records and archives management at the BIS, will support business areas in efficient management of records, using appropriate tools and applying relevant policies, and will promote quality assurance and work process improvements.

Principal accountabilities:

  • Ensure the timely processing (registration, scanning, distribution, filing) of business correspondence (mail, fax, e-mail) and internal records, in line with applicable policies and using the Bank’s supporting systems.
  • Monitor, improve and promote across the Bank records’ quality against agreed standards, including the timely disposal of obsolete records.
  • Support the business areas in records management-related matters and, in collaboration with the Information Governance Group, promote Bank-wide guidelines on confidentiality, retention, classification and access permissions.
  • Provide user support for the Bank’s various records management related IT tools.
  • Maintain the Bank’s paper and electronic files securely and in good order, ensuring that they can be searched and accessed in line with applicable regulations and restrictions.
  • Catalogue records managed by the BIS Archive, using the Bank’s cataloguing system.
  • Assess the physical condition of records and carry out reconditioning activities; assist with space management and moves.
  • Respond to research requests and make arrangements for visitors to consult the BIS
  • Archive in accordance with established procedures.
  • Foster continuous improvement in the operational practices associated with document and records management.


  • Relevant diploma, degree or post-secondary qualification in records management, information management or related fields, or
  • Equivalent professional experience in document management or records and archives management with knowledge of relevant international standards


  • A hands-on and practical approach
  • Attention to detail and accuracy
  • A sound understanding of information management and office collaboration needs
  • Experience in working with and administration of computer applications, including an electronic document management system and automated scanning; knowledge of cataloguing systems is desirable
  • Absolute discretion in treating restricted and confidential information
  • An excellent team player, with good communication and interpersonal skills
  • Prepared to work shift hours and occasional overtime if required
  • Proficiency in English, with a good knowledge of German. Additional knowledge of another of the BIS’s working languages (French, Italian, Spanish) a plus

Work experience:

  • At least three years’ experience in a records or archives management function

Job: Foreign Service Information Management Specialist

12/3/15 –  Foreign Service Information Management Specialist
US Foreign Service, Worldwide

Sarah P’s comments:  For US librarians with IT skills and/or a degree this position could be a good entrance into the foreign service.  Librarians are generally hired as Information Resource Officers but there are only about 30 of those positions worldwide whereas there are IT management positions everywhere thus both the chance of being hired and the upward mobility is better.  (For example, this position was posted twice last year whereas the Info Resource Officer was last posted in 2012).  For more information see Chapter 6 in my book and/or the Book Resources section of the blog.


Announcement No: IMS-2016-0001
Position Title: Foreign Service Information Management Specialist – IMS
Open Period: 12/02/2105 – 12/15/2015
Series/Grade: FP – 2880 – 05
Salary: $43,812 – $64,339
Position Information: Permanent after tenure granted by a Foreign Service Specialist (FSS) Tenure Board
Promotion Potential: Senior Foreign Service
Duty Locations: MANY Vacancies Throughout the World, Washington, D.C.

Job Summary

The U.S. Department of State, our country’s lead foreign policy agency, provides a rich international experience whether at home or abroad, and opportunities to become responsible leaders.

Each day, our employees make a difference as they contribute to our global society and defend and advance our country’s interests and values. They work on the business of diplomacy and high priority issues that impact the safety, security, and prosperity of our world – human rights, environment, energy, food security, public health, and technology – all while experiencing a unique career.

Our talented workforce reflects and champions all of our strengths and diversity – personal, professional, and educational. We offer a workplace that values and rewards leadership, collaboration and innovation, and personal and professional development.

Foreign Service Information Management Specialists (IMS) are responsible for the Department’s Information Resource Management programs and information technology (IT) systems world-wide.

To find out more specifics about the qualifications required for an IMS, please click here for the IMS Career Track Quiz:

The Department of State is developing a rank-order list of eligible hires for a limited number of FSS vacancies based on the needs of the Department.

To learn more about the Department of State and a career as an FSS, please visit us at

To Apply click on the link: Foreign Service Information Management Specialist


Job: Head of Knowledge & Learning

11/14/14 –  Head of Knowledge & Learning
Well Told Story, Nairobi, Kenya

Sarah P’s comments:  This job is a bit outside the norm but sounds like a very interesting opportunity for those who have either training and/or experience with communications in addition to information management.

The Head of Knowledge & Learning

The task fields for the K&L department can be broken down as follows:

  • Generating deep qualitative information and insights, and maintaining profound understanding of the target audiences as part of strategy development, GroundTruth & Monitoring & Evaluation
  • Generating deep quantitative insight and analysis as part of strategy development, Monitoring & Evaluation
  • Co-creating, along with Creative Director, the creative strategies that inform WTS media production.
  • Ensuring the timely and effective sharing of insights, information, ideas and reports with relevant teams within WTS, with partners and the international research field

Job Roles

In-house Research

  • Leads Shujaaz Learning, Monitoring & Evaluation including review and delivery of the LME framework
  • Leads K&L workplans and budgets for Kenya, Tanzania & elsewhere
  • Leads coordination of all K&L projects and activity plans, both in-house and outsourced
  • Leads and manages full- and part-time K&L teams in Kenya, Tanzania & elsewhere
  • Contributes to Well Told Story strategy, programme design and fundraising as part of the Senior Management Team
  • Manages relationships with all research partners and advisors (including international universities and others)
  • Ensures consistent and timely interface between creative and K&L teams
  • Creates on-going learning narratives that document the insights and discoveries emerging from K&L and ensures these are shared with partners and the wider field
  • Maintains relationships with key research partners and advisors (such as MIT, University of Cambridge, University of Texas) and ensures Well Told Story remains at the forefront of media and social-change research
  • Ensures delivery of research commitments to all partners and timely quality reporting

External Research, M&E Service Providers

  • Leads the design, commissioning and oversight of third party research organisations to conduct independent studies such as large scale establishment surveys, impact evaluation surveys etc
  • Oversees commissioned and or partnership-based, technically specialized research designs including studies of digital and SMS communications, Word-Seeding, Positive Deviance, innovative RCT and other approaches

Skills & Experience Required

  • Experience and knowledge of social change research, including participatory monitoring and evaluation of complex social change programmes
  • Understanding of the international development field – current and emerging measurement and learning approaches and frameworks
  • Willingness to reflect and innovate in approaches based on emerging lessons and insights
  • Ability to design and use information systems for programme management and organisational learning
  • Team leadership & mentoring skills
  • Strong analytical, writing and synthesis skills
  • Strong communication, writing and presentation skills

Required Behaviours

  • Solution finding
  • Insightful
  • Pro-active
  • Positive attitude
  • Not afraid to challenge
  • Fair and consistent
  • Spot and exploit opportunities to benefit projects / people / opportunities
  • Setting up people and teams to succeed
  • Take a coaching approach to management and development of senior team members and enabling them to filter the same throughout the rest of the team
  • Inspire trust, confidence and motivation from clients and team
  • Instill the highest standards in Business Development

Interested candidates are invited to send a letter of interest accompanied by their current CV, or any queries, to by November 30th 2014