Job: Information Services Librarian

3.28.17 –  Information Services Librarian
Qatar National Library, Doha, Qatar

Sarah P’s comments: With the fall in the price of oil, there have been, naturally, far fewer positions listed in the Middle East.  QNL has in the past always posted numerous positions and has even hosted a job fair in Europe a few years back. There are still many positions listed on their website but this particular one has been posted on ALAjobs which perhaps means they are highlighting this job as necessary.

Concerning QNL,  I have received some private comments noting that:

  • salaries are typically lower than average
  • high job turnover (might be related to salary issue)
  • make sure to apply directly to QNL rather than through a headhunter
  • be aware of  ‘Qatarization‘, a policy whereby all jobs are supposed to re eventually filled by nationals

As for working in Qatar, my comments from earlier posts are that it is a relatively safe and progressive Middle Eastern country.  Negatives are that the cost of living is rising, you must go outside the city for any true cultural experiences, and that lately, the country has tended toward becoming more conservative meaning fewer liquor licenses and more segregation of men and women, etc.  Yes, Qatar is modern but you still need to be willing to accept and respect the religious and social customs of a Muslim country.



Job Purpose:

This position will participate in implementing the Qatar Reference Service by providing reference and reader’s advisory services.  The position will be responsible for collection management in the assigned subject area.  As well, the position will provide literacy and learning opportunities through the development of innovative content and promotional activities for research, education and the general public.  Regularly scheduled evening and weekend work will be required.

* Key Result:

  • Participates in the activities of the assigned Information Services team led by a Senior Information Services Librarian to effectively provide reference and reader’s advisory, collection management, literacy and learning opportunities in the subject areas of Business and Management.
  • Provide reference and reader’s advisory services in the Qatar Reference Service through regular shifts in the Learning Commons, by eReference, and through individual office consultations.
  • Provide information literacy and learning opportunities to researchers, educators and the general public.
  • Develop the library collection in assigned subject areas by searching for, identifying, evaluating and selecting relevant materials through the application of standard library collection development methodologies in conjunction with the Collection Development policy and library procedures.
  • Develop print and virtual resources to support teaching and learning activities and for self-directed learning opportunities.
  • Maintain regular interaction with faculty, students and the general public to determine user needs.
  • Develop displays in order to highlight and interpret the library’s collections and services.
  • Continuously explore new applications of pedagogy and technology in order to design and deliver active learning, critical thinking and learner collaboration.
  • Serve on designated committees throughout the library.
  • Participate in outreach programs to support research, education and community needs.
  • Contributes to the profession by publishing, presenting or participating in professional organizations.
  • Keep abreast of developments, trends and issues in all areas of responsibilities.
  • Performs miscellaneous duties and conducts special projects as required.
  • Other task are assign.

*Operating Environment, Framework & Boundaries:

Work is in a multicultural office and library environment. Must adhere to all applicable QF and Library Policies & Procedures and must ensure that all policies and procedures comply with global standards and best practices. Must comply with QF health, safety, security, and environment policies, procedures, legal regulations and objectives applicable to areas of responsibility to ensure that work is performed in a safe, healthy and environmentally-sound manner. Work hours, days and locations will vary according to QNL requirements. Regularly-scheduled evening and weekend work will be required. Plus any other special notes regarding position such as exposure to hazards, travel requirements, etc.

Communications and Working Relationships:

  • Public Services Manager – on work progress, assignment and feedback
  • Senior Information Services  – on coordination of section work processes, public programs
  • Technical Services staff – for fund accounting, acquisitions and cataloguing issues
  • Administration and Planning staff – for communications and financial reporting issues
  • Web Librarian – on usability of library website, content issues
  • Library partners/stakeholders – on integration of information literacy skills, collection needs
  • Faculty, students and general public – on user needs.

Problem Solving & Complexity:

This is a position which requires a great depth of expertise and knowledge in the field of information management, user education knowledge acquisition, subject specialization and research methodologies. It requires insight, extensive and advanced knowledge of trends in teaching concepts, learning styles, emerging digital library technologies and electronic resources.  The position requires advanced level of knowledge of the assigned subject level and it’s literature.

Decision Making Authority & Responsibility:

The incumbent makes day to day operational decisions regarding the work allocation. The incumbent makes independent decisions on the acquisition of materials up to a maximum of 5,000 QR.  Any major decisions are made in consultation with the supervisor.

RequirementsKnowledge, Skills & Experience:

  • Masters degree in Library or Information Science accredited by the American Library Association or foreign equivalent. An undergraduate degree in Political Science or Economics would be an asset.
  • Prior experience in Public Services or Information Services would be an asset.
  • Skills and knowledge of web, social media and library technologies.
  • Strong interpersonal, communication and presentation skills in English.  Arabic language skills are beneficial but not required.
  • Good interpersonal and people skills and the ability to work effectively both independently and within a team.
  • Flexible and enthusiastic and adaptable to changing environment.

About Qatar National Library

Qatar National Library’s management and planning office is pleased to welcome you to the library’s website. Staff is currently preparing for the National Library’s opening in a spectacular library building designed by the renowned architect Rem Koolhaas.

Qatar National Library (QNL) carries out its mission through three functions: National Library, University and Research Library, and a Metropolitan Public Library of the digital age. The National Library function collects and provides access to global knowledge relevant to Qatar and the region. It also collects, preserves, and provides access to heritage content and materials about Qatar and the region. The University and Research Library function supports education and research at all levels by providing printed and digital library materials for students and researchers. Metropolitan Public Library delivers library services and information for everyone to enjoy reading, meet people, and become information literate.

Included in QNL’s facilities will be a variety of collaborative and individual learning spaces, a Children’s Library, 300 public computer workstations, digital media production facilities, performance spaces, a café, an adaptive technology center, Writing Center and Tutoring Center, and more.

In addition to full-text databases, we are planning for 1.2 million books, 500,000 ebooks, periodicals and newspapers, and special collections. The renowned Heritage Colelction was integrated with the library in the summer of 2011. Our qualified librarians are experts in teaching, research skills, literacy, programs, and knowledge management. Combining all these skills together with QNL’s strong service ethic, there will be much for the local community to do, learn, and discover.

Qatar National Library (QNL) is a non-profit organization under the umbrella of Qatar Foundation for Education, Science, and Community Development (QF). QNL is supporting Qatar in its journey from carbon-based economy to knowledge-based economy by providing resources to students, researchers, and the community in Qatar. It was announced in November 2012 by Her Highness Sheikha Moza bint Nasser, Chairperson of Qatar Foundation for Education, Science and Community Development.

1 thought on “Job: Information Services Librarian

  1. I applied for a librarian position at the University Library in Doha, Qatar. I will be interviwed via teleconference soon. I wonder if there are librarians who moved to Qatar that read this blog and will be willing to have a private chat with me and answer some of my questions about living and working in Qatar.
    Best, Tatiana


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