Internship: Info Systems & Communication

7.26.16 – Information Systems & Communication Internship
ESCAP (Economic and Social Commission for Asia and the Pacific), United Nations, Bangkok, Thailand

Posting Period: 1 August 2016-31 January 2017
Job Opening number: 16-IST-ESCAP-62128-P-BANGKOK

To apply: A complete online application (Cover Note and Personal History Profile) is required. To complete an online application, please create and complete a personal history profile (PHP) and a cover letter in the UN e-Recruitment system (careers.un.org).

Please ensure that you indicate your proficiency in the English language in your PHP.

Please note that incomplete applications with not be reviewed.

The cover note should include

  • Title of the degree currently being pursued by the applicant and the specific subjects taken;
  • Expected graduation date from the degree programme that the applicant is enrolled in;
  • List the IT skills and software programmes that you are proficient in;
  • Explain how an internship with the Office of Information and Communications Technology in the United Nations fits within your career plans and why you would be the best candidate for this team.

Please note that due to high volume of applications received, ONLY successful candidates will be contacted.

In your Personal History Profile, be sure to include all past work experiences (if any), education, skills, languages and three references

Organizational Setting and Reporting

This internship is located with the Office of Information and Communications Technology (OICT), Department of Management (DM). The internship is UNPAID and full-time (five days per week for 35 hours), for a minimum duration of two (2) months and can be extended up to six (6) months. Interns will work under the supervision of a staff member in the department or office to which they are assigned.

Responsibilities

The intern will provide support to HR-IT Office of Information and Communication Technology’s strategic and/or operational programmes. Examples of duties to be performed may include the following

  • Support towards the various stages of systems development using information technology project management methodology, to include for example design, development, installation, systems analysis, programming and operations support;
  • Participate in training activities, including the preparation of training material and user documentation, and compilation of relevant information;
  • Support towards strengthened business relationships to include coordination of responses to client requirements and the delivery of HR-IT Office of Information and Communication Technology services and solutions;
  • Provide support towards ensuring adoption of HR-IT Office of Information and Communication Technology initiatives, to include the development of communications and marketing materials, using design, publishing and/or video production software;
  • Attend and support the preparation of meetings, conferences, workshops and other events;
  • Support the activities of HR-IT Office of Information and Communication Technology as needed as deemed necessary by their supervisor
  • Modify and update manual of operations containing specific and relevant written procedures, policies and forms to meet quality standard requirements.
  • Assist on the assignment to develop and maintain methodologies for project and resource reviews during projects or when they complete.
  • Compile feedback on resource performance on a project and store for future reference.
  • Additional activities that may be required to ensure the success of the work team.

NOTE: The intern will have an opportunity to gain practical knowledge and understanding in the project and resources planning, implementation, and operation of United Nations global support centre, and the application of the new United Nations Talent Management System built on a modern ERP platform (PeopleSoft).

Competencies

Communication

  • Speaks and writes clearly and effectively
  • Listens to others, correctly interprets messages from others and responds appropriately
  • Asks questions to clarify, and exhibits interest in having two-way communication
  • Tailors language, tone, style and format to match the audience
  • Demonstrates openness in sharing information and keeping people informed

Teamwork

  • Works collaboratively with colleagues to achieve organizational goals
  • Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others
  • Places team agenda before personal agenda
  • Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position
  • Shares credit for team accomplishments and accepts joint responsibility for team shortcomings

Technological Awareness: -Keeps abreast of available technology

  • Understands applicability and limitations of technology to the work of the office
  • Actively seeks to apply technology to appropriate tasks
  • Shows willingness to learn new technology

Education

To qualify for an internship with the United Nations Internship Programme, the following conditions must be met

Applicants must meet one of the following requirements

  • be enrolled in a graduate school programme (second university degree or equivalent, or higher);
  • be enrolled in the final academic year of a first university degree programme (minimum Bachelor’s level or equivalent); or
  • have graduated with a university degree (as defined above) and, if selected, must commence the internship within a one year period of graduation;
  • Have a demonstrated keen interest in the work of the United Nations and have a personal commitment to the ideals of the Charter; and
  • Have a demonstrated ability to successfully interact with individuals of different cultural backgrounds and beliefs, which include willingness to try and understand and be tolerant of differing opinions and views;
  • Have demonstrated intention to study further or work in a field relevant to the work of Information and Communications Technology, Information Management, Project Management, Business Management, Marketing, Communications and/or Library Science;
  • Be computer literate in standard software applications;
  • Be familiar with cutting-edge technology and tools and/or have experience with social networking and collaboration platforms;

Work Experience

  • Applicants are not required to have professional work experience for participation in the programme.

Languages

  • English and French are the working languages of the United Nations Secretariat.
  • For this position advertised, fluency in English (both oral and written) is required.
  • Knowledge of another official UN language is an advantage.

Assessment

Applicants are encouraged to clearly indicate their areas of interests and highlight their specific skills and/or experience in their cover note. They are asked to do so carefully in order to enhance the value of the internship for both themselves and the receiving UN department.

Potential candidates may be contacted by the hiring manager for further consideration.

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