Job: Public Services Librarian

10/26/15 –  Public Services Librarian
Northwestern University, Doha, Qatar

Sarah P’s comments:  I have watched the development of Doha’s Education City since its inception in 2002.  Jobs regularly appear and are filled but the process is vague and the length of time to hire very slow.  Salaries are good and Doha is safe but recently has been trending toward becoming conservative.  FYI: Northwestern posted two positions in 2014 (Public Services and Technical Services).


Job summary

In concert with the Library Director and the Technical Services Librarian of Northwestern University in Qatar (NU-Q) as well as counterparts on the Evanston campus, the Public Services Librarian works to fulfill the mission of the NU-Q Library to support the information, research, teaching, and learning needs of the NU-Q community. The Public Services Librarian is responsible for the development and implementation of a robust student and faculty engagement program that may include, but is not limited to, information literacy, assessment, improvement of the user experience, and social media outreach. The incumbent of this position serves as the primary contact for and liaison with the Communication Studies program. In this role, the librarian will work with the other librarians to define, develop, and implement coordinated collection development, services, information access, and marketing efforts. To best support the work of the community, the development of relationships with faculty, students, and staff is a priority. Communication and cooperation with appropriate individuals at the home campus in Evanston will be the norm.

Principal accountabilities

  1. Takes the lead on developing and maintaining instructional and information literacy programs, materials, and related initiatives.
  2. Coordinates the reference and information literacy services of the library.
  3. Assesses patron services and the user experience particularly for students.
  4. Participates in developing marketing and outreach materials using various avenues including LibGuides, social media, web pages, and print publications.
  5. Holds workshops for the NU-Q community and presents information and research sessions, on request, to classes in the Communications Program for which the librarian serves as liaison.
  6. Serves as library liaison for specific non-academic departments and administrative teams.
  7. Works to develop appropriate policies, procedures and documentation for collection management and for information search, discover, and fulfillment services in coordination with the Library Director.
  8. Maintains knowledge of emerging technologies to support the Library’s expanding and increasingly integrated services with other library systems such as Primo and ILLiad, and with university systems such as Canvas.
  9. Participates in the planning, decision making, and innovation of NU-Q Library services and programs.
  10. Performs and/or supervises circulation and other public services duties.
  11. Professional engagement and activity is expected.
  12. Performs other related duties and participates in special projects as assigned.

Minimum qualifications

  1. A Master’s degree in Library/Information Science accredited by an internationally recognized library association (e.g. ALA, ALIA) or the equivalent combination of education and relevant library experience.
  2. A minimum of two years’ experience in an academic or research library.
  3. Experience with outreach, student engagement, and instruction in an academic library.
  4. Experience in access services, information services, or collection development.
  5. Strong written and oral communication skills.

Minimum competencies

  1. Knowledge of library instruction and information literacy standards, goals, and strategies.
  2. Knowledge of participatory design or other evidence-based methodology used to support the improvement of the library user experience.
  3. Customer service focus and experience.
  4. Ability to promote library services and engage potential library users.
  5. Knowledge of various library search, discover, and fulfillment systems.
  6. Demonstrated collection management experience.
  7. Excellent oral/written English communication and presentation skills.

Preferred qualifications

  1. Advanced degree or substantial knowledge in the discipline of communication studies.
  2. Experience with instructional and educational technologies including learning management systems.
  3. International experience.
  4. Demonstrated analytical and project planning capabilities.

Preferred competencies

  1. Demonstrated ability to work effectively with all types of users.
  2. Ability to coordinate and complete projects with minimal supervision in a team environment.
  3. Awareness of current concerns and developments in higher education, academic libraries and library technology.
  4. Excellent organizational skills; ability to work independently on multiple projects at a time.

Working conditions

The position is based in Doha, Qatar. Some evening and weekend hours may be required.

As per Northwestern University policy, this position requires a criminal background check. Successful applicants will need to submit to a criminal background check prior to employment.


Applicants should submit their “paperwork” including cover letter, resume, and 3 professional references to – and applications will be reviewed until the position is filled.

FYI: The Director of the Library is  Beth E. Clausen



Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s